![]() ![]() HP printer is offline or not responding - Windows / Mac Offline - Known solutions, presented in the order to be completed / considered Restart Everything, including the router that controls your network The extra information is provided FYI in case needed or missed during your first attempts to fix the problem - Use or disregard as suits your situation.Īlthough the printer appears to be switched on, it does not communicate with other devices on your network. Thank you for including your printer product / model and your Operating System / version.ĭoing so helps those who might want to help. Operating System: Microsoft Windows 10 (64-bit) Product: HP DeskJet 2710 All-in-One Printer If anyone has any suggestions on how to fix this problem I would appreciate some help. ![]() I have also tried the HP scan doctor 5.0.16, and HP smart application and it cannot see the printer. Yes, I have tried restarting both the laptop and computer and wifi multiple times. I have been using the same printer and laptop for 2 years.įor no apparent reason, it is no longer connected or visible to my laptop. HP Instant to the HP Community printer will not connect to my computer. ![]()
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